1. Introduction 

Thank you for visiting our website. At We Are Ai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained from you through our website and other communication channels.

We’ve designed this policy to provide clear information about our data handling practices, enabling you to make informed decisions when sharing your information with us. This policy applies to all information collected through our website, email communications, social media interactions, and client projects.

 2. Who We Are 

The entity responsible for processing your data through the website www.weareai.me is We Are Ai, a digital agency providing services in digital marketing, design, copywriting, content writing, and web development.

Contact Information:

• Email: info@weareai.me
• Phone: +382 69 114 141
• Address: 54 Dr Vukašina Markovića, Podgorica 81000

 3. Information We Collect 

We collect several types of information from our visitors and clients to provide and improve our services:

 3.1. Information You Provide Directly 

When you interact with our website or engage our services, you may provide us with certain personal information including:

• Full name
• Email address
• Phone number
• Company name and your position
• Information submitted through our contact forms
• Project requirements and specifications
• Feedback and preferences you share during our collaboration
• Marketing materials and content you provide for projects
• Account credentials (when applicable)

This information is typically provided voluntarily when you contact us, request a quote, engage our services, or participate in surveys or promotional activities.

 3.2. Information We Collect Automatically 

When you visit our website, certain technical information is automatically collected through cookies and similar technologies:

• IP address
• Browser type and version
• Device type and screen dimensions
• Operating system
• Visit information (date, time, pages viewed, time spent on pages)
• Referral source (how you reached our website)
• Click patterns and interaction with site elements
• Geographic location (typically city and country level)
• Network information
• Performance data and error logs

This technical data helps us understand how visitors use our website, troubleshoot technical issues, and optimize user experience. We process this information in an aggregated and anonymized manner whenever possible.

 4. How We Use Your Data 

We use your personal information for the following specific purposes:

 4.1. Service Provision 

• Delivering contracted digital marketing, design, copywriting, and web development services
• Creating and implementing digital strategies tailored to your business needs
• Managing client accounts and maintaining accurate records
• Processing payments and handling billing information
• Providing technical support and customer service
• Implementing and maintaining digital products created for you

 4.2. Communication 

• Responding to your inquiries and service requests
• Sending project updates, drafts, and status reports
• Scheduling meetings and consultations
• Providing quotes and proposals for requested services
• Notifying you about changes to our services or terms

 4.3. Service Improvement 

• Analyzing website usage to enhance user experience
• Identifying and resolving technical issues
• Conducting internal research and development
• Testing new features and functionality
• Gathering feedback on our services and performance

 4.4. Marketing (with your consent) 

• Sending newsletters and promotional materials about our services
• Informing you about special offers or new service offerings
• Sharing relevant industry insights and best practices
• Inviting you to events or webinars
• Creating targeted advertising campaigns

 4.5. Legal Obligations 

• Complying with applicable laws and regulations
• Responding to legal requests from public authorities
• Detecting and preventing fraudulent activities
• Enforcing our terms of service and other agreements
• Protecting our rights, privacy, safety, or property

 5. Legal Basis for Processing 

We process your personal data in accordance with applicable data protection laws, relying on the following legal grounds:

 5.1. Consent 

• When you explicitly agree to the processing of your personal data for specific purposes
• For sending marketing communications and newsletters
• For placing certain types of cookies on your device
• For processing special categories of personal data, when applicable

You may withdraw your consent at any time by contacting us or using the unsubscribe options provided.

 5.2. Contractual Necessity 

• When processing is necessary to fulfill our contractual obligations to you
• To provide the services you have requested or purchased
• To respond to your inquiries related to our services
• To manage your client account with us

 5.3. Legitimate Interests 

• When processing is necessary for our legitimate business interests, including:
• Improving and developing our website and services
• Ensuring network and information security
• Preventing fraud and maintaining service quality
• Managing our client relationships effectively
• Direct marketing to existing clients (where permitted by law)

We balance our interests against your privacy rights and ensure that our interests do not override your fundamental rights.

 5.4. Legal Obligations 

• When processing is necessary to comply with our legal obligations
• Tax and financial reporting requirements
• Responding to court orders or legal processes
• Adhering to industry regulations and standards

 6. Cookies and Similar Technologies 

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help websites recognize your browser and remember certain information.

 6.1. Types of Cookies We Use 

 6.1.1. Essential Cookies 

• Necessary for the website to function properly
• Enable basic functions such as page navigation and access to secure areas
• The website cannot function properly without these cookies

 6.1.2. Performance Cookies 

• Used to analyze how visitors interact with the website
• Help us understand which pages are the most popular and how visitors navigate
• Allows us to improve our content and services

 6.1.3. Social Media Cookies 

• Enable social sharing functionality
• Allow you to use social media buttons to share our content
• May be set by third-party social networks when you use these features

 6.2. Managing Cookies 

You have the right to control cookies through your browser settings:

• Most web browsers allow you to block or delete cookies
• You can modify your browser settings to accept or reject cookies

Please note that restricting cookies may impact your experience on our website.

 7. Sharing Your Information 

We do not sell your personal data to third parties. We may share your information with:

 7.1. Service Providers 

• Hosting providers who maintain our website
• Analytics tools that help us improve our services
• Email service providers for communications
• Other vendors who assist in delivering our services

These providers only access data needed to perform their specific functions.

 7.2. Legal Requirements 

• We may disclose information when legally required:
• To comply with applicable laws or regulations
• In response to valid legal processes
• To protect our rights or property

 7.3. Data Transfers Outside the EU/EEA 

Some of our service providers may be located outside the EU/EEA. In such cases, we implement appropriate safeguards compliant with GDPR requirements to protect your data, including Standard Contractual Clauses where necessary.

 8. Data Security 

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure data storage systems
• Access controls and authentication procedures
• Regular security reviews
• Staff training on data protection

While we follow industry best practices, no method of data transmission or storage is 100% secure. We continuously work to improve our security measures to protect your information.

 9. Your Rights 

Under applicable data protection laws, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct inaccurate or incomplete information.
• Right to Erasure: Also known as the “right to be forgotten,” you can ask us to delete your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Data Portability: You can request a copy of your data in a machine-readable format for transfer to another service.
• Right to Object: You can object to our processing of your data, particularly for marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at info@weareai.me. We will respond to your request within 30 days. In certain cases, we may need to verify your identity before fulfilling your request.

 10. Data Retention 

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• For the duration of our business relationship
• As required to deliver our services
• As necessary to comply with legal obligations
• As needed to resolve disputes or enforce our agreements

When personal data is no longer necessary for these purposes, we securely delete or anonymize it.

 11. Children’s Privacy 

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@weareai.me, and we will take steps to remove such information from our systems.

 12. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised “effective date.”

Material changes to this Privacy Policy will be communicated to you through our website or by email before they become effective. We encourage you to review our Privacy Policy periodically to stay informed about how we protect your information.

 13. Contact Us 

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:

• Email: info@weareai.me
• Phone: +382 69 114 141
• Address: 54 Dr Vukašina Markovića, Podgorica 81000

If you have unresolved concerns, you have the right to lodge a complaint with your local data protection authority.